brojit Frequently
Asked Questions
Everything you need to know about playing on brojit — from opening your account and depositing via bKash or Nagad, to understanding bonuses, game rules, and our responsible gaming tools for players across Bangladesh.
Browse by Topic
This FAQ is organised into five categories covering every aspect of your brojit experience. Select a topic below or scroll through the full list of 25 questions and answers.
Account & Registration
How to sign up, what documents you need for KYC verification, password resets, account limits, and how to close your account.
Deposits & Withdrawals
Depositing via bKash, Nagad, Rocket, and Bangladeshi banks. Minimum amounts, processing times, fees, and withdrawal steps.
Games & Gameplay
Cricket betting on BPL and IPL, slots RTP, live casino rules, mobile play, fair play certification, and available game types.
Bonuses & Promotions
Welcome bonus terms, wagering requirements, bonus expiry dates, free spins, and the brojit loyalty programme explained.
Safety & Responsible Gaming
Platform security, SSL encryption, 18+ age policy, deposit limits, self-exclusion tools, and how to contact support for help.
Still Need Help?
Our support team is available around the clock in English and Bengali. Reach us via live chat after login or by email at support at brojit.net — typical response time under 4 hours.
Account & Registration
How do I create an account on brojit?
Creating an account on brojit takes under two minutes. Visit the brojit Login page, click the registration option, and fill in your full name, email address, mobile number, and a secure password. You will receive a verification code via SMS to confirm your number. Once verified, your account is active and you can make your first deposit immediately using bKash, Nagad, Rocket, or your preferred Bangladeshi bank.
What documents do I need to verify my brojit account?
brojit requires a government-issued photo ID for account verification. Accepted documents include your National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of address, such as a utility bill or bank statement dated within the last three months. Verification is typically completed within 24 hours of document submission and is required before your first withdrawal is processed.
What is the minimum age to register and play on brojit?
The minimum age to register and play on brojit is 18 years old. This applies to all games and betting products on the platform without exception. brojit enforces age verification at registration and again before processing withdrawals. If our team suspects an account holder may be underage, the account will be suspended pending identity document review.
I forgot my brojit password — how do I reset it?
To reset your brojit password, go to the login page and click "Forgot Password". Enter the email address or mobile number linked to your account, and you will receive a reset link or OTP code within a few minutes. Follow the instructions to set a new password. If you no longer have access to your registered email or phone number, contact the brojit support team via live chat or email for assisted account recovery.
Can I have more than one brojit account?
No. Each player is permitted to hold only one active brojit account. Creating duplicate or multiple accounts is a violation of the platform's Terms and Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account has been created using your details without your consent, contact brojit support immediately.
How do I close my brojit account?
You can request account closure by contacting the brojit support team via live chat or email. Before closing, ensure your account balance is withdrawn to your registered bKash, Nagad, Rocket, or bank account. The support team will process your closure request within 48 hours. If you are closing your account due to concerns about gambling habits, we encourage you to consider the self-exclusion option on our Responsible Gaming page instead.
Deposits & Withdrawals
How do I deposit money on brojit using bKash?
To deposit via bKash on brojit, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a designated bKash merchant number and a unique reference code. Open your bKash app or dial *247#, send the specified amount to the merchant number, and include the reference code in the payment note. Deposits via bKash are typically credited to your brojit account within 5 to 15 minutes.
How long does a Nagad deposit take on brojit?
Nagad deposits on brojit are processed in real time and are usually credited within 5 to 10 minutes of sending the payment. To deposit via Nagad, select it as your method in the Deposit section, note the merchant number and reference code provided, and complete the payment through the Nagad app or USSD menu. If your deposit has not arrived after 30 minutes, contact brojit support with your Nagad transaction ID for quick resolution.
What is the minimum deposit amount on brojit?
The minimum deposit on brojit is ৳200 for mobile payment methods including bKash, Nagad, and Rocket. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, or other Bangladeshi banks, the minimum deposit is ৳500. There is no upper limit on deposits, though very large transactions may be subject to additional verification as part of standard security checks.
What is the minimum withdrawal amount on brojit?
The minimum withdrawal amount on brojit is ৳500 for bKash, Nagad, and Rocket. For bank transfers, the minimum is ৳1,000. Withdrawals are processed after your identity has been verified. Most mobile wallet withdrawals are completed within 1 to 4 hours, while bank transfers can take 1 to 3 business days depending on your bank's processing schedule.
Does brojit charge fees on deposits or withdrawals?
brojit does not charge platform-level fees on standard deposits or withdrawals. However, your payment provider — such as bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges as per their fee schedule. We recommend checking your payment provider's current rates. For high-value withdrawals, additional anti-money-laundering checks may slightly extend processing times but no extra fee is applied by brojit.
Can I deposit using Rocket on brojit?
Yes, Rocket (Dutch-Bangla Bank mobile banking) is a fully supported deposit and withdrawal method on brojit. The process mirrors bKash and Nagad — select Rocket in the Deposit section, use the merchant number and reference code provided, and complete the payment via the Rocket app or USSD. Rocket deposits are usually credited within 10 to 20 minutes. Rocket withdrawals follow the same timeline as other mobile wallet methods.
Games & Gameplay
What games are available on brojit?
brojit offers a wide variety of games including online slots from leading providers, live dealer casino tables such as roulette, blackjack, and baccarat, and popular South Asian titles including Teen Patti and Andar Bahar. The platform also features unique in-house games like Lucky Dice and Jungle King, as well as sports betting covering cricket, football, kabaddi, and hockey. The full game catalogue is accessible after login.
Can I bet on BPL cricket matches on brojit?
Yes, brojit offers betting on Bangladesh Premier League (BPL) matches as well as major international cricket competitions including the IPL, T20 World Cup, and series featuring the Bangladesh Tigers. You can place pre-match and live in-play bets on match outcomes, top run-scorer, total sixes, over/under totals, and a range of other cricket markets. Visit the Cricket section for current fixtures and live odds.
Is brojit available on mobile devices?
Yes, brojit is fully optimised for mobile browsers on both Android and iOS devices. You can access the entire platform — including slots, live casino, cricket betting, deposits, and withdrawals — directly through your mobile browser without downloading a separate app. The mobile experience mirrors the desktop version in full functionality, with a responsive layout adapted for smaller screens and touch interaction.
What is the RTP on slots at brojit?
Return to Player (RTP) percentages on brojit slots vary by game title and provider. Most slots on the platform carry an RTP between 95% and 97%, which is competitive with industry standards. The RTP for each individual game is published in its information panel, accessible before you start playing. A higher RTP indicates a lower house edge over a large volume of spins but does not guarantee outcomes in any single session.
Are the games on brojit fair and independently certified?
All games on brojit use certified Random Number Generator (RNG) technology to ensure outcomes are entirely random and cannot be predicted or manipulated by the platform or players. Live dealer games are streamed in real time from professional studios with trained dealers. brojit is committed to fair play and transparent game mechanics, and game result integrity is maintained through the technology of our certified software providers.
Bonuses & Promotions
What is the welcome bonus on brojit?
brojit offers a welcome bonus to new players on their first qualifying deposit. The exact bonus percentage and maximum bonus amount in BDT are displayed on the Promotions page and may vary based on current campaigns. Welcome bonuses are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Always read the full terms of a bonus offer before claiming it to avoid any confusion.
What are wagering requirements on brojit bonuses?
Wagering requirements specify the total amount you need to stake before bonus funds become withdrawable cash. For example, a bonus of ৳1,000 with a 20x wagering requirement means you must place a cumulative ৳20,000 in qualifying bets. Wagering requirements vary by promotion — the specific figure for each offer is clearly detailed in the bonus terms on the Promotions page within your brojit account.
Do brojit bonuses have an expiry date?
Yes, all bonus offers on brojit have an expiry date, typically ranging from 7 to 30 days from the date of activation depending on the specific promotion. If the wagering requirements are not completed within the stated validity period, the bonus and any associated winnings will be forfeited automatically. The expiry date for each active bonus is visible in your account's Bonus section. Contact brojit support if you need clarification on a specific offer's expiry timeline.
Does brojit have a loyalty or VIP programme?
brojit rewards regular players through an ongoing loyalty programme. As you continue to play across slots, live casino, and sports betting, you accumulate loyalty points that can be converted to bonus credits or used to access exclusive promotions, higher withdrawal limits, and personalised offers. Details of the current loyalty tiers, point accumulation rates, and redemption options are available in the Promotions section of your account after login.
Can I claim a bonus more than once on brojit?
Most one-time promotions such as the welcome bonus can only be claimed once per player, per household, and per payment method. Recurring promotions — such as weekly reload bonuses or seasonal offers tied to Eid, Pohela Boishakh, or major cricket tournaments — can be claimed during each eligible promotional window. The terms of each promotion specify clearly whether it is a one-time or recurring offer. Attempting to claim a one-time bonus multiple times using different accounts may result in account suspension.
Safety & Responsible Gaming
Is brojit safe to use in Bangladesh?
brojit operates with player security as a core principle. The platform uses SSL encryption to protect all data transmitted between your device and our servers, ensuring your personal and financial information remains private and secure. Account access is protected by password authentication and optional two-factor verification. brojit does not share your personal data with third parties except as required to process payments or fulfil legal obligations.
How do I set a deposit limit on my brojit account?
You can set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of your brojit account dashboard. Enter the limit amount in Bangladeshi Taka for your chosen period and confirm the change. Limit reductions take effect immediately, while limit increases require a mandatory 24-hour cooling-off period before they activate — a safeguard designed to protect players from impulsive decisions.
How do I self-exclude from brojit?
To self-exclude from brojit, visit the Responsible Gaming section of your account dashboard and select the self-exclusion option. You can choose a temporary exclusion period of 6 months, 12 months, or 5 years, or request permanent account closure. Self-exclusion takes effect immediately — during the exclusion period you will be unable to log in, deposit, or place any wagers. You can also initiate self-exclusion by contacting our support team via email.
What should I do if I think my gambling is becoming a problem?
If you feel that gambling is no longer enjoyable and is starting to affect your finances, relationships, or mental wellbeing, please act early. brojit's Responsible Gaming tools — deposit limits, session time reminders, cool-off periods, and self-exclusion — are available immediately in your account dashboard. You can also reach our support team 24/7 via live chat or email for confidential, non-judgmental guidance. Taking a break is always the right call if something feels off.
Does brojit verify players' ages?
Yes. Age verification is a mandatory step on brojit. Players must confirm they are 18 years of age or older at the point of registration. Full identity document verification — including a government-issued NID, passport, or driving licence — is required before a first withdrawal can be processed. Accounts where age cannot be confirmed to our satisfaction are suspended until documents are reviewed and approved by our compliance team.
How do I contact brojit customer support?
brojit customer support is available 24 hours a day, 7 days a week. The fastest way to reach us is via the live chat feature, accessible after logging in to your account. Alternatively, you can email the support team — the address is displayed in the footer of every page on this site. Our team assists in both English and Bengali, and typical email response times are under 4 hours. Support covers deposits, withdrawals, account issues, game queries, bonuses, and responsible gaming guidance.
We Are Here to Help — Around the Clock
Our support team is available 24/7 in English and Bengali. If your question was not answered above, log in and use live chat for an instant response, or explore the platform and experience brojit for yourself.